This limited warranty covers all defects encountered in and conditions are disclaimed. Some basic troubleshooting techniques related to each issue can easily fix them. other documentation, or services performed by someone other than a Canon MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCTS The photo will automatically print after the shutter is pressed. notice. Will the photo resume printing after clearing a paper jam? Battery Charging (BC) Systems - California Energy Commission (CEC) Compliant. If the print job is being printed, it can’t be canceled. To install your download click on the name of the downloaded file. A dated proof of purchase is required You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product (must include street address). –OR–. SMART SHEET™ for the paper was not loaded; the wrong SMART SHEET™ was loaded; or non-Canon ZINK™ paper is being used, Make sure to use the Canon ZINK™ paper and blue SMART SHEET™ that are in the same pouch, Print under the recommended print operating conditions, ZINK paper should be stored under recommended storage conditions, Reload the SMART SHEET™ (from the specific pouch of paper) for cleaning and calibration. If your mobile device supports NFC, turn on NFC and place the mobile device on the top cover of the printer to download the App. Product is used for commercial or industrial use. サポート・ダウンロード トップ Q&A検索 お客さまからよく寄せられるお問い合せ内容を「Q&A」形式でご覧頂けます。 商品・サービスに関する疑問やお困りごと解決にお役立てください。 Photography should be fun! Printer User Manual; SHARE. Learn what to do if the print quality from your PIXMA MX922 is streaked, blank, or missing colors. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. * Support program specifics are subject to change without notice. If the SMART SHEET™ is missing, please open another paper pouch to load its SMART SHEET™ and paper. A collection of solutions to frequently asked troubleshooting questions from our customers. The SMART SHEET™ should not be used with any other photo paper pack. failure to operate the Product as set forth in the operating instructions. Take pics with it. Print pictures Load paper in the printer. Canon U.S.A., Inc. If it is, recharge the device Can the IVY / IVY CLIQ / IVY CLIQ+ print photos from other devices? Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting. Image Connect Photographer Matching Service, Monochrome Continuous Feed Digital Presses, Corporate Social Responsibility Guidelines, Environment & Sustainability Initiatives Home, https://www.usa.canon.com/ivy-cliq-plus-user-guide-en, https://shop.usa.canon.com/shop/en/catalog/ivy-portable-printer-photo-paper, There are a few easy ways to download the app, Simply scan the QR code from Quick Start Guide inside your printer box, Go to the Play Store (Android) or App Store (iOS), and search for "Canon Mini Print". White blinking: Printing / processing / cooling, Red blinking: No paper / paper jam / open cover / low battery / other error, White blinking : Processing Smartsheet / preparing printing, White, then White blinking: Device is booting, Red blinking: Cover opened / printer error / no paper / paper jam, Red/White looping: Low battery, very low battery, Yellow/Magenta/Cyan/White looping: Printer is printing, White blinking: Processing Smartsheet / preparing printing / firmware updating, Blue, then White blinking: Device is booting, IVY / IVY CLIQ / IVY CLIQ+ has no response. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) Approximately up to 1% of the outside edges of the photo (top, bottom, left and right) will not be printed. CANON SHALL NOT and abrasions will be presumed to have resulted from misuse, abuse or IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF Firmware Notice: Canon IVY Mini Photo Printer: The firmware will update to either version 1.1.4 or 2.0.11 depending on your device's current firmware specification. A dated proof of purchase is required at the time of warranty service. The Canon ivy mini photo printer is a 2"x3" Portable printer small enough to fit in your pocket so you can take it anywhere! Does my IVY / IVY CLIQ / IVY CLIQ+ has automatic power off function? Open the paper compartment cover to check of Canon ZINK ™ photo paper is inserted. Press the printer 's Paper Select button to select the paper size in the rear tray. visiting www.usa.canon.com/support or by contacting the Canon U.S.A., Authorized service center information can be obtained by Check whether the Bluetooth connection is available. The Product Disconnect the data cable from the printer (not applicable to Wi-Fi ®, Bluetooth ® or Infrared). Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's user's manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Can I choose when to print or does the IVY / IVY CLIQ / IVY CLIQ+ print automatically? If it is lost or missing, the print quality for the paper in the pack cannot be guaranteed. View the manual for the Canon IVY Cliq+ here, for free. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. Yes, you can choose which photo to reprint via your mobile device. If you perform manual duplex printing: Alternatively you can click ‘Show all downloads…’ to view the list of all recently downloaded files, If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines, Select 'Downloads' from the menu and the list of recently downloaded files will open, From this list you can also install the download by clicking on the file name, To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page. Celebrate the New Year and introduce your teenager to a fun, creative way they can capture all the awesome moments that are to come in 2021 with the Canon IVY CLIQ+2 Instant Camera Printer and Canon IVY Mini Photo Printer. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. Will the actual printed photo margins be exactly the same as it appears in the app? When you’re ready to print, the print icon is in the top right corner in app. Easily shoot and print 2"x3" photo stickers instantly, and place them almost anywhere thanks to a peel and stick backing. Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ("ASF"), and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. This page requires Javascript. Canon (2x3-inch) photo paper with sticky-back for Canon ivy portable photo printer. You will be given the Press and hold the Power button until the LED indicator comes on. Telephone Device for the Deaf (TDD-1-866-251-3752) NO OTHER EXPRESS WARRANTY, GUARANTY OR CONDITION, EXCEPT AS MENTIONED ABOVE, Personalize your photos with stickers, text, frames, filters, and more! A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. www.canontechsupport.com After reconnecting the printer, follow the instructions in the message prompt. Canon USA repair facility and proven to be defective upon inspection will, in Service Notice: Canon Mini Print App: Version 2.1.1, The folder that contains your download will now be open, Click the small image of the magnifying glass. MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH Customer Care Center at 1-800-OK-CANON (1-800-652-2666). Yes, after the taken photo is printed, while the power LED is On you can press Reprint Button on the IVY CLIQ to print the same photo. If it is, disconnect the other device from the IVY / IVY CLIQ+. Click the down arrow icon to access the browser's download page. One goes by the name Canon IVY CLIQ+2, the other is called IVY CLIQ2. Install the download by clicking on the file name. Toll-free live technical support within the limited warranty Monday—Friday(excluding holidays) at 1-800-828-4040 This manual comes under the category Instant print cameras and has been rated by 1 people with an average of a 7.5. Loss Interestingly, the Canon Ivy printer enjoys a rating of 4.6 stars out of 5 and has over 76% positive reviews. Check your order, save products & fast registration all with a Canon Account × Welcome, ! It is your responsibility to properly package and send the defective Product, See your browser's documentation for specific instructions. Actual prices are determined by individual dealers and may vary. Can I resume a print without tapping [Print]? If the Product has had its serial number or dating defaced, altered or removed. SERVICE is a program under which Use of If this doesn't work I'm trashing it and never buying or recommending another Canon product again. Includes 10 sheets of ZINK paper. How do I connect my IVY / IVY CLIQ+ Canon Mini Photo Printer to the Canon Mini Print app? Load the paper correctly in the Front Tray and press the RESUME/CANCEL button on the printer. Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service. Make sure there is a print job in the Print Queue. Get personalized support via My Canon Account. MAIL-IN Canon revealed two new cameras today, both with the ability to instantly print stickers of images they’ve captured. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. If the printer is out of paper: Load paper in the rear tray. Easy Solutions for Canon issues We need to start with the basic troubleshooting steps and when these fail to help then we go for the next method. THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE The Canon IVY Mini Photo printer is small enough to fit in your pocket so you can take it anywhere! The "screen technology" used to display color on your mobile device is different than the "print technology" used by the printer. Printer is out of paper. WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) If the print job is stored and pending to be printed, press the trashcan icon in the Print Queue to delete from the queue. Please discard any previously installed paper from your printer. A copy of your dated bill of sale will satisfy this requirement. Javascript is disabled in this browser. Product returned to a What can I do if the printer does not respond when I tap Print? Use of parts, media, software or supplies (other than those sold by Canon USA), including non-Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems. U.S.A., Inc. (“Canon USA”) in the United States with respect to the Canon-brand Canon Mini Cam app Connect your Canon IVY REC to your mobile device via the Canon Mini Cam app, which is free to download from the App Store and Google Play****. Is a microSD card required for the IVY CLIQ / IVY CLIQ+ to take a photo? A copy of your dated bill of sale will satisfy It’s great at capturing little moments in life that’s worth printing. The SMART SHEET™ is specific to each paper pack. With the Canon ivy Mini Photo Printer app, customize your photos before you print them! Can I select the printout size of the photo? The Canon ivy mini photo printer is a 2"x3" Portable printer small enough to fit in your pocket so you can take it anywhere. If your printer model figures in the list but you are still facing printer problems, we have set out some possible solutions below. If the Product has had its serial number or dating defaced, altered or removed. 1-Year Limited Warranty with InstantExchange Program. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF. † Prices and specifications subject to change without notice. Go to the Print Queue and press the printer icon at the top right corner. When it comes to printers, the HP Sprocket 200 and the Canon IVY mini printers are among the few of most popular ones out there. If you have downloaded a PDF manual and require Adobe Reader, please download the latest version. AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND Easily shoot and print 2"x3" photo stickers instantly, and … One Canon Park Make sure the battery level isn't too low. Reproduction in whole or part without permission is prohibited. Check if the Canon ZINK™ photo paper is loaded in the proper position (logos facing down). Melville, NY 11747 印刷結果がおかしい、プリンターに紙がつまったなどのトラブル時の解決方法を掲載したページです。 まずは動画でチェックしてみよう! 代表的な印刷関連のトラブルを動画でわかりやすく説明しています。まずはチェックしてみよう! It is recommended to format the MicroSD card to FAT, FAT32 or exFAT before use. –OR–, Press the RESET button and turn on the printer –OR–, On the mobile device, turn the Bluetooth OFF and ON and then reconnect the printer. packaging by you, alteration, accident, electrical current fluctuations, It's super simple. Check that Bluetooth for your mobile device is enabled and ON. The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for (1) year from the date of original purchase for refurbished Products. this requirement. original warranty period for the Product. With on-par output quality, print speeds, and running costs for a ZINK-based photo printer, the Canon IVY Mini is a solid portable model that churns out 2-by-3-inch prints. Firmware Notice: Canon IVY Mini Photo Printer: The firmware will update to either version 1.1.5 or 2.0.12 depending on your device's current firmware specification. USA repair facility. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases: ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. Power cycle (turn off and on) the IVY / IVY CLIQ+ and try again. Choose "Printer Settings" from Main menu → Choose your printer → Tap "Upgrade Check". NO Press and hold the power button until the LED turns off. Each Canon ZINK™ Photo Paper Pack contains a single blue SMART SHEET™ inside each pouch. The driver may be included in your OS or you may not need a driver. This was my second Canon purchase, and the second … Without limiting the foregoing, water damage, This manual comes under the category Instant print cameras and has been rated by 1 people with an average of a 7.5. Is there a photo size limit? THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) in the United States with respect to the Canon-brand IVY Mini Photo Printer, IVY Camera + Mini Photo Printer and IVY REC Outdoor Camera (the “Product”) packaged with this limited warranty, when purchased and … name, address and phone number of an authorized service center. covered by this limited warranty and proven to be defective upon inspection Check your order, save products & fast registration all with a Canon Account. Also, you can choose which photo to print via your mobile device as well. (For details, please refer to "Printing Photos" in user manual). Javascript is disabled in this browser. *Support program specifics are subject to change without will be repaired or replaced and returned to you without charge by the This article contains troubleshooting information for the IVY CLIQ 2. From easy craft ideas to origami-style 3D models – bring the paper fun into … That's one of the reasons why I wanted to test out this new camera from Canon that is also a printer. repair facility. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR A grey bar will appear at the bottom of your browser window which will contain your download. Please open and load a new photo pack and SMART SHEET™, Recommended paper storage condition: Temperature 0-25°C (34-77°F) Humidity: 40-55% RH, The paper compartment can hold up to 10 sheets + 1 SMART SHEET™, Each paper pack pouch contains 10 sheets + 1 SMART SHEET™. There is no firmware for the OS version you selected. USA. parts, supplies or consumables (other than those sold by Canon USA) that Check that Bluetooth is enable on your mobile device. Solution If you're experiencing problems with your IVY CLIQ 2, refer to the table below for troubleshooting information. Yes, you can select the Aspect Ratio (2"x2" or 2"x3") before taking photo. Recommended printer operating condition: Temperature 15-32°C (59-90°F), Humidity: 40-55% RH. Printer Cover isn't closed properly. Canon USA offers a full range of customer technical support* options: Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions Click the three horizontal dots located at the top right of the browser. Model. MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND Non-Canon brand The recommend operating, charging and storage conditions are: [Temperature: 15-32°C (59-90°F), Humidity: 40-55% RH]. What if the SMART SHEET™ is lost or missing? The photo paper will fed bed out automatically. Printing one side is complete if you are performing manual duplex printing. Align the paper guide with the paper stack. ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) Every time you open a new photo paper pack, load the blue SMART SHEET™ along with the paper contained in the same pouch for proper calibration. When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer. In what situations will I need to power off and on (power cycle) the IVY / IVY CLIQ / IVY CLIQ+? Canon's sole discretion and at no charge, be (a) repaired utilizing new, date of original purchase. Refer to online manual for detail instruction. For IVY / IVY CLIQ+: There are a few easy ways to download the app Simply scan the QR code from Quick Start Guide inside your printer box; Go to the Play Store (Android) or App Store (iOS), and search for "Canon Mini Print" Turn off the IVY / IVY CLIQ / IVY CLIQ+ when not in use. Yes, during printing maximum 3 photos are allowed to be taken and saved to the print queue for the next print. Warranty replacement or exchange does not extend the Any Product received by the authorized service It’s not for connecting the printer. [Temperature: 15-32°C (59-90°F), Humidity: 40-55% RH]. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, There are 2 versions of the Canon retail paper pack: Each pouch contains 10 sheets + 1 SMART SHEET™, In the Canon Mini Print app, tap "Buy Paper" from the Main Menu. How do I download the app for my Canon IVY Mini Photo Printer / IVY CLIQ Instant Camera Printer / IVY CLIQ+ Instant Camera Printer? Make sure the top cover is closed properly. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. Yes. Device doesn't work. Requires mobile device to be connected to the Canon IVY Mini Photo Printer via Bluetooth® and the Canon Mini Print App, available for free on the App Store and at Google Play. Examples of Problems Find the cause and solution to a problem from the … The print photo size depends on the capability of each mobile device. Enable auto power off setting in "Printer Settings". IVY Mini Photo Printer, IVY Camera + Mini Photo Printer and IVY REC Outdoor the Product may be integrated, are sold “as is” and without warranty of any What file formats does the printer recognize and support? Unplug the printer power cord for approximately 10 minutes, and then plug it back in. If the icons are hidden, tap the arrow to expand. of or damage to the Product due to abuse, neglect, mishandling, improper Please check the options below to solve the problem: Make sure the battery is more than >50% charged, and try to upgrade firmware again. Why the view objects are not printed in center? The printer is not ready to feed paper from the Front Tray yet. Paper jam. • Make sure you are using the latest version Canon Mini Cam app. Check if the Bluetooth connection is available. To check if your firmware needs to be upgraded, open the Canon Mini Print app, go to the Main Menu > Printer Settings > then tap “Upgrade Check”. Power the device off and then on. Add frames, emojis, stickers, filters, text, tile print, collage print and more! - Make sure your mobile device has an internet connection before checking. (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). Check your order, save products & fast registration all with a Canon Account. This warranty does not cover any accessories for the Product, Not line up with the defective Product out some possible solutions below from via! Nails many of the Product is used in conjunction with compatible computers, peripheral equipment and software a problem,! Reconnecting the printer icon at the time of warranty service work I 'm trashing it and never or. A Canon Account is necessary to resend the print command pics with.! 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